DELIVERY TIMELINE
Standard Delivery: Products Are Delivered Within 3-6 Working Days In India From The Day Of Order Confirmation.
Conditions: Delivery Times Are Subject To Product Availability And Could Be Longer During Peak Seasons Or Due To Unfortunate Circumstances.
Conditions: Delivery Times Are Subject To Product Availability And Could Be Longer During Peak Seasons Or Due To Unfortunate Circumstances.
DELIVERY AREAS (optional)
Serviceable Locations: We Currently Deliver To Selected Cities In India. Please Check If We Deliver To Your Pincode On The Shopping Cart Checkout Page.
Non-Serviceable Areas: If There Is No Courier Service Available In Your Area, We Apologize For The Inconvenience Caused.
Non-Serviceable Areas: If There Is No Courier Service Available In Your Area, We Apologize For The Inconvenience Caused.
FAILED DELIVERY ATTEMPTS
Incorrect Details: In The Event Of A Failed Delivery Due To Incorrect Or Incomplete Details Provided By The Customer, or fails to attempt calls of delivery agent, The Customer Will Be Responsible For Paying The Shipping Charges For Any Additional Delivery Attempts.
Contact Information: Please Ensure That Your Address And Contact Details Are Accurate And Complete To Avoid Any Delays Or Delivery Failures.
Contact Information: Please Ensure That Your Address And Contact Details Are Accurate And Complete To Avoid Any Delays Or Delivery Failures.
DELAYS BEYOND OUR CONTROL
Unforeseen Circumstances: Delivery May Be Delayed Due To Factors Beyond Our Control, Such As Governmental Actions, Natural Calamities, Or Other Events Acting On Behalf Of The Government.
Communication: In The Event Of Significant Delays, We Will Notify You Promptly.
Communication: In The Event Of Significant Delays, We Will Notify You Promptly.
ORDER CANCELLATION DUE TO DELAY
Failure To Deliver: If We Are Unable To Deliver Your Order Within The Stipulated Period Due To Reasons Out Of Our Control, We Will Cancel The Order And Notify You.
Refunds: In Such Cases, A Full Refund Will Be Processed To Your Original Payment Method Within 5-7 Working Days.
Refunds: In Such Cases, A Full Refund Will Be Processed To Your Original Payment Method Within 5-7 Working Days.
SHIPPING PARTNERS
Courier Services: We Only Partner With Reputed Courier Agencies To Ensure That Your Products Reach You Promptly And In Perfect Condition.
Tracking Information: Once Your Order Is Shipped, We Will Provide You With Tracking Details So You Can Monitor The Delivery Status.
Tracking Information: Once Your Order Is Shipped, We Will Provide You With Tracking Details So You Can Monitor The Delivery Status.
DAMAGED OR TAMPERED PACKAGES
Action Required: If You Receive A Package That Appears Damaged Or Tampered With, Start Making A 1st Time Unboxing Video Of The Whole Package While Unboxing The Package And Product( Note: Send This Proof To Our Verification Team On Our Instagram profile with your order confirmation Screenshot Or Email). This Video Should Clearly Show The Condition Of The Package And The Products Inside.
Documentation: Ensure That Any Damage To The Products Is Visible In The Video During The Unboxing Process. There Should Be No Cuts Or Edits In The Video.
Policy Reference: Please Read Our Return Or Exchange Policy To Get More Context On How To Proceed In Such Situations.
Documentation: Ensure That Any Damage To The Products Is Visible In The Video During The Unboxing Process. There Should Be No Cuts Or Edits In The Video.
Policy Reference: Please Read Our Return Or Exchange Policy To Get More Context On How To Proceed In Such Situations.
CUSTOMER RESPONSIBILITIES (optional)
Pincode Verification: Before Placing An Order, Please Verify That We Deliver To Your Area By Checking Your Pincode During The Checkout Process.
Availability:
Ensure That Someone Is Available At The Delivery Address To Receive The Package. If Someone Is Not Available At The Recipient House At The Time Of First Delivery, 2 More Delivery Attempts Will Be Made On The Next And Next To Next Day Respectively, After 3 Failed Attempts, Package Will Be Returned To Us By Shipping Agency.
Now,
SITUATION 1: If The Customer Wants The Refund, A Return Fee (Could Vary Between 60 INR TO 100 INR) And A 2% Payment Processing Fee Would Be Deducted From The Refund.(This Is Because The Shipping Company Lays A Return Fee From Us For A Failed Delivery).
SITUATION 2: If Customer Wants The Order To Be Re-Shipped, A Re-Shipping Charge Would Be Incurred On The Package.
Availability:
Ensure That Someone Is Available At The Delivery Address To Receive The Package. If Someone Is Not Available At The Recipient House At The Time Of First Delivery, 2 More Delivery Attempts Will Be Made On The Next And Next To Next Day Respectively, After 3 Failed Attempts, Package Will Be Returned To Us By Shipping Agency.
Now,
SITUATION 1: If The Customer Wants The Refund, A Return Fee (Could Vary Between 60 INR TO 100 INR) And A 2% Payment Processing Fee Would Be Deducted From The Refund.(This Is Because The Shipping Company Lays A Return Fee From Us For A Failed Delivery).
SITUATION 2: If Customer Wants The Order To Be Re-Shipped, A Re-Shipping Charge Would Be Incurred On The Package.
CONTACT US
For Any Questions Or Assistance Regarding Shipping, Please Contact Our Customer Support Team:
- Email: kashastoreinfo@gmail.com
- Thank You For Shopping With Kasha Store. We Appreciate Your Understanding And Cooperation.
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